Confirm Audit Scope
We work with the provider to confirm the audit purpose, scope, focus areas, sample size, documents required and reporting expectations.
Assurance
Internal Audit
Independent internal audit and compliance health check support for RTOs, CRICOS providers, ELICOS providers and education businesses.
Independent Internal Audits for Compliance, Quality and Readiness
E-Skills Australia conducts internal audits and compliance health checks to help education providers understand their current compliance position, identify gaps and strengthen quality systems before issues become regulatory risks.
An internal audit provides management with an independent view of whether key systems, records, practices and evidence are aligned with regulatory requirements and internal policies. It can support audit readiness, renewal preparation, continuous improvement, governance reporting and risk management.
We assist RTOs, CRICOS providers, ELICOS providers and education businesses with targeted or full-scope internal audits across compliance, governance, student lifecycle, training and assessment, quality assurance, records, staffing and operational systems.
Internal Audit and Compliance Reviews
We can assist with:
- Full-scope internal compliance audits
- Targeted compliance health checks
- RTO standards alignment reviews
- CRICOS and ESOS compliance reviews
- ELICOS compliance reviews
- Training and assessment system audits
- Student file and student lifecycle reviews
- Trainer and assessor file reviews
- Policy, procedure and register reviews
- Governance and risk management reviews
- Audit readiness reviews before regulatory audit
- Renewal readiness internal audits
- Rectification follow-up audits
- Evidence mapping and gap analysis
- Internal audit reports and improvement action plans
A Structured and Evidence-Based Audit Process
Review Documents and Records
We review relevant policies, procedures, registers, student records, staff records, training and assessment documents, governance records and other evidence.
Test Implementation
Where appropriate, we consider whether systems are implemented in practice, not only whether documents exist.
Identify Findings and Risks
We identify gaps, weaknesses, risks, non-conformances, improvement opportunities and areas requiring further action.
Provide Clear Reporting
We provide a practical audit report with findings, observations and recommended actions that management can use for rectification, governance reporting and continuous improvement.
Areas Commonly Reviewed During Internal Audits
Depending on the provider’s needs, an internal audit may review:
- Governance and management oversight
- Risk management and quality assurance systems
- Policies, procedures and registers
- Student recruitment, marketing and pre-enrolment information
- Admissions, enrolment and student support processes
- Complaints, appeals and feedback records
- Training and assessment strategies
- Assessment tools, assessment evidence and judgement records
- Validation and moderation records
- Trainer and assessor qualifications, currency and professional development
- Industry engagement records
- CRICOS student lifecycle processes
- Agent management and international student records
- Course progress, attendance and welfare monitoring where applicable
- Continuous improvement and corrective action evidence
Internal Audits Support Stronger Governance and Self-Assurance
A well-conducted internal audit helps providers move from reactive compliance to proactive self-assurance. It gives management a clearer understanding of what is working, what needs attention and where compliance risks may exist. Internal audits can help providers:
- Identify gaps before external audit
- Strengthen evidence and recordkeeping
- Improve systems and controls
- Support renewal and registration readiness
- Monitor implementation of policies and procedures
- Provide evidence for governance and quality committees
- Support continuous improvement planning
- Reduce regulatory and operational risk
- Build confidence in provider systems and practices
Suitable For Providers Seeking Independent Compliance Assurance
This service is suitable for:
- RTOs seeking an independent compliance review
- CRICOS providers preparing for renewal or audit
- ELICOS providers reviewing documentation and operational readiness
- Providers preparing for registration changes or material changes
- Providers that have not recently completed an internal audit
- Providers wanting to test implementation of systems and records
- CEOs, directors and managers seeking independent assurance
- Compliance teams needing structured findings and action plans
- Providers following up on previous audit findings or rectification actions